Mr. Tirupathi Kartik
CEO,Napier Healthcare Solutions
TOPIC: DIGITAL HEALTHCARE
Digital health is the convergence of the Digital and Genomic Revolutions with health, healthcare, living, and society. It helps to reduce inefficiencies in healthcare delivery, improve access, reduce costs, increase quality, and make medicine more personalized and precise.
It involves the use of information and communication technologies to help address the health problems and challenges faced by patients by use of both hardware and software solutions and services, including telemedicine, web-based analysis, email, mobile phones and applications, text messages, and clinic or remote monitoring sensors.
Many institutions in the private and public sector have already moved to the third wave of IT adoption—full digitization of their entire enterprise, including digital products, channels, and processes, as well as advanced analytics that enable entirely new operating models.
The session will highlight more on potential of digital healthcare and its effect on improving business and private life, enabling more and smarter choices for efficient healthcare delivery.
Chief of Medical Administration, Indian Spinal Injuries Centre, Delhi.
TOPIC: MANAGING STANDALONE SUPER SPECIALITY CENTRE
A super specialty hospital focuses on the treatment of specific illnesses. The quality and safety regulations follow the accreditation standards of National Accreditation Board for Hospitals & Healthcare Providers (NABH). The approval by International Society for Quality in Healthcare (ISQua) gives credibility to the NABH standards to be compatible with global benchmarks.
A growing number of standalone super speciality centres has brought down the cost of treatment considerably and minimised the risk of infection.
With no dearth of information today, patients prefer institutes that are economical, convenient, and also which do not compromise on the quality of care provided.
An understanding of managing a standalone super speciality centre helps one to analyse the importance of the centre. The centre reduces the cost of treatment and also reduces infection risks as compared to a multi-speciality centre.
By the administrative point of view, the topic briefs about different challenges (like attracting patients, managing and sustaining the centre, convincing doctors) and how to overcome these challenges.
Mr. Anthony Dcosta
Product Manager, Halyard Health India Pvt. Ltd.
TOPIC: PERFORMANCE STANDARDS OF MEDICAL TEXTILES
The medical textile testing deals with the performance evaluation of the apparel, clothing, and fabrics used in hospitals. The global medical textile testing market is estimated to grow at a high CAGR during the forecast period. Rising demand for medical textile products coupled with rising importance of safety and hygiene in medical textile industry have spurred the medical textile testing market across the globe. Technological developments, stringent quality and safety regulations in the medical textile industry, and rising healthcare expenditure are some of the other key factors that are further driving the growth of market. However, lack of awareness/ignorance about importance of safety and hygiene of medical textiles in developing and under developed countries and high cost involved in the performance testing of medical products pose as barriers to the market growth.
The topic will delves into details of criterion of medical textiles, which largely includes conformance to technical specifications, types of textiles in medical care, recent advances, application of medical textiles and market trends.
Mr. Shishir Gupta
National Manager – Strategy and Innovation a Roche Diagnostics, India.
TOPIC: CHANGING LANDSCAPE OF DIAGNOSTICS
When diagnostic technology pairs with professional healthcare expertise, a big difference can be made to people’s health. Rapidly emerging technologies used to diagnose anything from cancer to heart disease should result in more personalized patient care. About 70% of medical decisions are supported by diagnostics. Things have dramatically changed in this field in the last 30 years. Technology is transforming the way we diagnose illnesses in patients. This is enabling clinical care to become increasingly individualized, but most importantly, it is also giving patients access to greater information about their health.
Technology paired with healthcare expertise could make a real difference in how we diagnose and deliver health in the future, giving patients a more central role.
The talk focuses on understanding technology support for medical care with recent advances that are contributing in making right choices for patients with better and effective results.
Dr. Rajeev Boudhankar
CEO of Bhatia hospital
TOPIC: HEALTHCARE QUALITY AND PATIENT SAFETY
The role of Quality & Patient Safety Services is to provide leadership, support Hospitals in delivering on its objective of providing high quality and safe services to patients and service users, and embed a culture of continuous improvement. A culture of Quality and Patient Safety is the responsibility of all staff, supported and led by the Department.
Parameters that will be discussed will revolve around standardising processes, procedures and guidelines required for quality and safe care based on best practice; strengthen the culture for development of quality improvements within Hospitals. Use validated data to monitor quality improvements. Develop and implement patient focus and service-user participation. Develop structures for sharing of information to enable learning from incidents to avoid reoccurrence. Provide organisational assurance through the undertaking of healthcare audits. Leadership role in supporting full and sustainable implementation of the National Standards for Safer Better Healthcare.
Mr. Dilip Jose
MD & CEO Manipal Health Enterprises
TOPIC: ACHIEVING OPERATIONAL EXCELLENCE IN HEALTHCARE
Healthcare sector is a sector that greatly affects the lives of the people involved. These changes are often immediate and life altering in nature. Hence operational issues of any kind are not acceptable. There is a constant need for improved efficiency and organization in the healthcare sector. This can be achieved through operational excellence which is essentially building a sustainable competitive advantage through operations management.
The importance of achieving operational excellence in healthcare sector is to avoid the inefficiencies which are the major barriers towards excellence. Situations of emergencies, altercations between staff, dissatisfied patients, high turnover time etc. become distracting, unsafe, unsatisfying, and unsustainable when health care professionals simply want to focus on their patients. Both health care professionals and administrators can benefit from the use of an operational excellence strategy to fix these. Application of structured continuous improvement efforts to manage such operational issues result in improved patient outcomes and drive lasting organizational improvements.
Takeaway from this talk includes:
- Rethinking operations end to end, incorporating digitalization activities along the whole value chain
- Adapt and embrace new technologies and the new business models
- Building a culture of innovation
Dr. Geeta Bhardwaj
General Manager at MDIndia
TOPIC: HEALTH INSURANCE: DYNAMICS OF CANCER CARE ECONOMICS
Cancer is a life altering disease for the patient and his/her loved ones in many ways. It is one of the most prevalent diseases of our times. Hence it is very important for the patient and the healthcare providers to understand not just the medical aspects of the disease, but also its financial implications. Understanding that health insurance status can change over time and that the risk of being uninsured changes over the course of a lifetime is critical for identifying and evaluating the consequences of insurance.
With over a 100 types of cancers and any part of the body can be affected. Further, anyone can fall victim to this deadly disease. In India alone, about 10 lakh people are diagnosed with cancer every year and another six to seven lakh die of it. By 2035, these numbers may almost double to 17 lakh new patients and 12 lakh deaths per annum Moreover, while the probability of getting cancer has increased substantially, the cost of treatment has also gone up many-fold in recent years. Treatment costs now have the potential to wipe out a common man's entire life saving.
This is the reason why comprehensive medical insurance against cancer has become the need of the hour. An understanding of the disease’s treatment modalities and the costs-benefits associated with it is now of greater importance for the healthcare providers which this session will emphasis on.
Dr. Viraj Suvarna
Boehringer Ingelheim India, Pvt. Ltd
TOPIC: PLAGIARISM IN CLINICAL TRIALS
Plagiarism and other forms of misconduct are a growing problem in the field of medical research. The number of retracted research and published work has increased 10 fold in the past 20 years, and, as the total number of articles published continues to double annually, so does the number of retractions. Quarters of those retractions are due to plagiarism and duplication, often referred to as self-plagiarism and a larger portion of retractions are fraudulent or fabricated work.
The disclosure of cases of research misconduct in clinical trials, conventionally defined as fabrication, falsification or plagiarism, has been a disturbingly common phenomenon in recent years. Unfortunately, this rise in unethical research is having severe consequences on the medical profession.
Although there are many potential solutions, there is no single floodgate to restraining misconduct in medical research. The session will focus on such solutions to tackle plagiarism in clinical trials.
Founder and CEO
TOPIC: INDIA: AN ULTIMATE DESTINATION FOR MEDICAL VALUE TRAVEL?
Indian doctors and healthcare professionals are renowned world over for their skills with many of them holding high positions in leading hospitals in US, UK and other countries around the world. There is a significant number of highly skilled doctors in India. Medical treatment costs in India are generally about a tenth of the costs in US and are significantly cheaper compared with even other medical travel destinations like Thailand
A key reason for the low medical treatment costs in India are the government regulations in the country, which regulates and caps the treatment costs. Hospitals are equipped with latest of the technology and the physicians have super specialisation in their respective specialities.
In addition to the allopathic and modern medicine, India boasts of several other traditional medicine options like ayurveda, naturopathy, homeopathy, unani and yoga
To know more about the business aspects of medical value travel, the session will concentrate on transition of medical tourism to medical value travel, it’s drivers, patient centricity and opportunities in India.
Dr. Gaurav Thukral
Executive VP, Health Care at Home India Pvt Ltd
TOPIC: HOME HEALTHCARE
Long-term medical care, whether for the sick/recuperating post-surgery or the aged, is best carried out in the environs of the home, for reasons of patient-comfort, logistical convenience and economy. However to monitor the condition of the patient and provide medicare at the appropriate time, the importance of professionally competent personnel and optimal use of technology cannot be undermined.
Though in a nascent stage in India, and largely serviced by unorganized players, start-ups and recent hospital initiatives, the market stood at around $3.20 billion in 2016, and is expected to grow to around $4.46 billion by 2018 and $6.21 billion in 2020, according to Cyber Media Research (CMR) Ltd. With advancements in information technology and integration with medical electronics, it is now possible to provide high-quality care at home at an affordable price. Home healthcare provides personalized care by competent professionals, working with hospitals to widen their reach. It frees the hospital beds for new patients while covering almost 70% of all healthcare requirements of a consumer.
The learning outcomes will include understanding of -the way this industry is shaping up, requirements, standards and parameters, which will drive the care, its ecosystem and overall management.
Dr. Shyam Vasudevrao
Founder & Chairman at Renalyx Health Systems Pvt Ltd
TOPIC: HEALTHCARE START-UP: OPPORTUNITIES AND CHALLENGES
Health care start-ups have grown over the last several years, as evidenced by the number of venture funding deals, which grew some 200% between 2010 and 2014. The boom is driven by health reforms that are disrupting business models, an aging population that’s demanding more (and better) care, and the adoption of technology — such as wearables and video chat — into the medical mainstream.
Add to that the fact that it’s a golden age for entrepreneurship, where the declining cost of technology means more entrepreneurs than ever have the tools to build new companies, and you have all the ingredients for a start-up revolution in health care.
The session will deal with challenges for healthcare start-ups that they must be wary of to succeed- like building trust, growth phase, security & privacy, promise to deliver and prepare to accept the failures too.
Dr. Rajendra Patankar
COO, Nanavati Hospital, Mumbai
TOPIC: MANAGING CONSULTANT IN TERTIARY CARE HOSPITALS
Managing consultant in hospital is a different but very important job. Most of consultants do not want to join hospital as full time consultants. It is difficult for hospital administration to convince them to join hospital as full time doctor.
It is very important for the image of hospital to retain consultants for long time. Consultants bring great revenue to hospital, as most of the patients now a day prefer consultants to general physicians because consultants are specialised in their respective field of medicine.
Consultants should be given incentives and other services. They should be convinced to join hospital as full timer.
Two or more Consultants of same field in one hospital often indulge in turf war for surgeries. It is hospital administration duty to resolve these problems.
All the above though appear routine, but forms integral aspect of hospital management, which will be further elaborated on in with this topic.
Mr. Meghraj Gore
Vice President – Operations, Fortis Healthcare Limited
TOPIC- FINANCIAL PLANNING OF SUSTAINABLE HOSPITAL
Sound budgeting and financial planning in healthcare organizations is crucial to maintaining service levels and running a sustainable operation. In an uncertain economy, costs can rise faster than revenues – a challenging situation for any management professional. Healthcare managers have additional issues to contend with, such as fluctuating insurance and Medicare reimbursement rates.
Experienced healthcare managers meet these core challenges every day. Whether overseeing private practices or hospital facilities, these management professionals are responsible for pursuing a healthy bottom line in the delivery of quality healthcare.
Achieving a strong financial performance is a goal of every healthcare organization. In pursuit of this objective, healthcare managers often use a multi-faceted approach of proven techniques and best practices; these will be further deliberated during this session.
Dr. Rohini Kelkar
Director Laboratories, Professor & Head Dept of Microbiology Tata Memorial Centre, Mumbai
TOPIC: HEALTHCARE ASSOCIATED INFECTIONS
Healthcare associated infections (HAIs) are infections that patients get while receiving treatment for medical or surgical conditions, and many HAIs are preventable. Hospital-acquired infections are caused by viral, bacterial, and fungal pathogens.
HAIs are a significant source of complications across the continuum of care and can be transmitted between different health care facilities. However, recent studies suggest that implementing existing prevention practices can lead to up to a 70 percent reduction in certain HAIs.
Thus, this session will highlight on the aspects of training of health care workers to increase compliance with and adoption of best practices (e.g., infection control, hand hygiene, attention to safety culture, and antibiotic stewardship) to prevent HAIs, which in turn will help the health care organization to save cost.
Dr. Rakesh Varma
Managing Director, Falcon Skills
TOPIC- TRAINING & DEVELOPMENT FOR HEALTHCARE PROFESSIONALS
‘Not all changes are improvements but all improvement involves change. Changing the systems that deliver care has thus become the cornerstone of the movement that is now referred to as medical quality improvement.’
Health services are now facing significant challenges. There are constant medical and technological advances to keep pace with, the population is growing in size, and people are living longer but often in poor health and the demand for healthcare outstrip the staffing and financial resources available.
The focus on patient-centred care, holistic practice and providing value for money means that there is a greater need to ensure that health professionals, allied teams and managers have the knowledge and skills to improve, develop and deliver healthcare services.
The recent trends and shift in training & development will be focus of discussion in this session.
Dr. Sanjay Gupte
Former President, FOGSI
TOPIC: - LEGAL ASPECTS OF HEALTHCARE DELIVERY
Ethics tells people what they should do and embodies the ideals they should strive to attain.
The law became intimately involved in medical practice in the 20th century. Since the 1960s, the legal climate has changed drastically. Civil lawsuits alleging medical malpractice have become a fact of professional life for many physicians.
The legal aspects of healthcare delivery helps in maintaining the confidentiality and thus avoiding harm, maintaining the records and protection of data. The legal aspects also describe legal questions relating to the use of medical or public health volunteers during emergencies.
An understanding of the legal aspects of healthcare delivery will help in analysing the clarity when dealing with issues and activities that are critical to health and safety, legal liabilities and regulatory requirements.
Mr. Virender Kapoor
Topic- Emotional intelligence and leadership in healthcare
Hospitals, clinics and medical offices are the settings of intense human dramas and a stew of emotions. How everyone handles those emotions has a powerful impact on the quality of care delivered. Emotionally unskillful medical staff can create confusion among patients, and a lack of two way communication leading to an angry frustrated patient pool.
As a highly regulated industry, leaders in healthcare should not only know and adhere to all regulatory standards, but also lead by example. Leaders who fail to use a full range of emotional intelligence, particularly in how they attend to emotions, have a negative impact on their organization, reducing performance, morale, and patient satisfaction. While this is true in any industry, it is especially true in emotion-filled settings such as health care facilities.
Leaders in health care settings face many of the same challenges their counterparts experience in other industries: high pressure, complex demands, and limited resources. What’s different is that the “business” of health care is people in distress.
For their part, health care workers are stressed by the emotional demands of their job,· Pressures for bottom-line productivity and heated politics, constantly shifting priorities, and new technology to integrate, all of which further contribute to the emotional overload.
Ultimately, it all comes down to leadership - from the top down, and from the bottom up. Emotionally intelligent leaders attend to each of these issues in their organizational systems.
Dr. Parag R Rindani
AVP, Wockhardt Hospitals
Topic- Supply chain management challenges in hospitals
Healthcare supply chain management is the regulation of the flow of medical goods and services from manufacturer to patient.
The supply chain generally refers to the resources needed to deliver goods or services to a consumer. In healthcare, managing the supply chain is typically a very complex and fragmented process.
Healthcare supply chain management involves obtaining resources, managing supplies, and delivering goods and services to providers and patients.
Healthcare supply chain management is unique because each stakeholder has their own interests to protect. Different stages in the supply chain flow may be focused on their own goal. Providers may want to use a specific product because they were trained with it, whereas hospital executives aim to purchase the most affordable quality items.
However, managing supply chain is not as simple as making sure providers have enough gloves. The challenge for hospitals is to align the supply chain to the care delivery model.
The various challenges in the healthcare model include Lack of supply chain health IT limiting the price and utilization transparency and involving many hidden costs beyond product price.
Mr. Ashish Bhatia
Regional Chief Operating Officer (North and East), Fortis Healthcare
Topic - What it takes to be a hospital CEO
The buck stops with the CEO of a hospital. The CEO has to lead the team to deliver best possible clinical outcomes with empathy.
This while being answerable to the shareholder who has invested in the hospital.
While doing so the CEO has to ensure that the team is motivated and the hospital serves the larger community.
This calls for great leadership, excellent communication and inter personnel skills.
Mr. Anurag Bhusari
CEO of S2 Infoline Solutions
Topic- Entrepreneurship in healthcare
The healthcare industry is booming. As technology has improved and become more widely available, many companies are moving into healthcare or healthcare-adjacent fields, driven by entrepreneurs who see the value of this emerging market. At the same time, healthcare companies are becoming more numerous and experiencing an unprecedented level of competition. Many are starting to embrace entrepreneurial habits as a means of survival.
Going forward, it appears that entrepreneurship and healthcare are linked and that they will continue to be connected for some time.
Healthcare MBAs and other healthcare professionals are using business concepts to get ahead, which is disrupting traditional healthcare. Market incentives are pushing experienced entrepreneurs and investors into the healthcare industry, and they are finding a welcome market, open to new ideas and technologies. At the same time, healthcare is becoming less directed and more open as the industry embraces a patients-as-consumers mind-set. Healthcare providers have to respond by marketing services — something that was virtually unheard of in the past.
These days preventing illness is the key, and avoiding unnecessary treatment is the rule. Entrepreneurial healthcare workers are using this shift to introduce health-preserving measures, techniques, systems, and novelties, like wearable technologies and fitness apps. This creates a universe of highly profitable products and services adjacent to healthcare that is not under the sole direction of medical professionals, health insurance companies, or treatment centres.
Technology is changing modern healthcare. Entrepreneurial-minded healthcare professionals are applying predictive data and analytical tools to anticipate healthcare needs in a community, ensure care is adequate and necessary, and make statistical predictions about the care that will be required next